Uk-Tech Computer Support Services of Redditch
Computer Support | IT Audits | Hardware | Software | Maintenance

Computer Support Service Levels

We offer a number of flexible ways for you to obtain the levels of computer support you require for your business. Please see the xample service levels below and if you feel that none of them are quite what your business is looking for, please get in touch for an informal chat and see how we can work together.

Ad Hoc

For businesses that don’t require ongoing support, we provide full ‘one-off’ services to deal with all manner of  IT crises.

If your network won’t share data or one of your computers won’t boot up – give us a call and e will get you back up and running in no time for a one-off fee!


Our subscription-based service gives total piece of mind to businesses in the knowledge that we are here to give advice and react to issues as they arise both remotely and on-site at a reduced rate to ad-hoc services.  Furthermore, our subscription services can also have bolt-ons such as monthly computer and network maintenance scheduled, for example.

Bulk Ticket

The third option is the ‘bulk’ advanced purchase of support tickets, enabling a number of ‘incidents’ to be pre-paid and then used as and when required throughout the year.  This option, along with the contract service are the most cost-efficient we offer.

On site or Remote?

All our service levels can also operate as either remote support (telephone/email/remote control), on-site or a combination of both to give total flexibility as to the computer support service you require.  The cost implication is, of course, greater for site attendance. However if a business is already contracted for on-site attendance this will be at a lower rate than if we are needed on-site on a contract that is remote only.

TeamViewer for Remote Support

Remote Support


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